If you’ve previously made sure that you have the latest security firmware updates installed on your Android phone, you should turn your attention to Google Play Store. Clearing the Cache and Storage of Google Play Store If you’re still seeing the same ‘ Your device isn’t compatible with this version’ error, move down to the next potential fix below. Do so and wait until your Android device reboots to see if the problem is now fixed. ![]() If a new firmware version is available, you will be prompted to install it.Note: Some manufacturers will have the system updating function under About system. Inside the System tab, scroll down to the bottom of the settings menu and tap on System updates.Once you’re inside the Settings screen, scroll down to the bottom of the screen and tap on the System tab.From the home screen of your Android device, tap on the Settings icon.The instructions on doing so will be different from the manufacturer, but the general steps are the same.įollow the instructions below for instructions on how to update your Android’s firmware version to the latest: To resolve this issue, you’ll need to install the latest firmware version available from your phone manufacturer. Note: This is usually the case with Android phones that have been just switched on after years of inactivity. If you try to download stuff from the Google Play Store on a phone with firmware that doesn’t include these mandatory security updates, you will see this error message for every app that you attempt to download. There have been a number of security exploits for Android that Google has patched over the year by mandatory firmware updates that smartphone manufacturers need to push. Now that you are familiar with every potential cause of the ‘ Your device isn’t compatible with this version’, let’s go over a series of verified fixes that other affected users have successfully used to fix this problem: Update your phone’s firmware (if applicable)Īs it turns out, one of the most common instances that will produce the ‘ Your device isn’t compatible with this version’ error is a situation in which you’re just starting your phone after a long period of inactivity. But be prepared for performance issues and crashes if your phone internals are way below the minimum requirements Fortunately, in most cases, you can just download the APK from an external website and sideload it to your Android phone. ![]() Android app is not supported by your phone – There’s also the possibility that this error is genuine and your phone is simply not equipped to support this app.In both cases, the fix lies in clearing these folders allowing the app to launch with no remnant files and dependencies. Corrupted Google Play Store cache or storage – It’s not uncommon to see this issue occurring due to some kind of corrupted data stored in the storage or cache folder associated with the Google Play Store app.In this case, the fix is as simple as installing the latest firmware version available from your smartphone manufacturer. Outdated phone’s firmware – If you’ve just switched your phone on after a long period of inactivity, chances are Google is denying you access to the Google Play Store in order to ‘protect’ you from a security exploit.
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